Because fabric is cut to order, we handle returns on a case-by-case basis. Our aim is always a fair outcome for both sides.
If your fabric arrives damaged or is not what you ordered, contact us within 7 days with photos. We will arrange a replacement or refund.
Uncut, unused fabric may be eligible for exchange or store credit at our discretion. Return shipping is arranged with our team.
We encourage ordering a sample first to confirm colour and feel — fabric colours can vary slightly from screen to screen.
For any return, message us on WhatsApp with your Order ID and we will guide you through the next step.